S4C+ Critical errors

Please tell us first what does the operator have to do to clear the errors? Why enter the cell? Is the teach pendant in the cell?

So you already have the AckErrorDialog system Input? So then, a fault reset should follow, PLC waits for faulted output to go low, send motor on and start next.

Had the 38600 and on rare occasion it would also give the 38644. Traced it down to a breakdown under voltage of the insulation of a motor wire in the controller-to-robot motor power cable. Found it with a megger (insulation tester) set at 500V by disconnecting the motor power cable from both ends and checked each wire to the cable shield wire / connector shell. After finding which wire, took the connector shell off and found that wire was too short and pulled tight on a sharp edge that was cutting in to the wire enough to breakdown under high voltage of motor power but checked fine with the very low voltage of an ohm meter.

Hello.... was this problem solved?

I am having the following error:

Error 38665 Motors/Cables for Joint irb_1 have a short circuit .Maybe caused by a faulty motor/cable or a contamination in contactors for cables or motor windings.

Please help. Thanks!

Thanks!

We were able to solve the earlier error

"Error 38665 Motors/Cables for Joint irb_1 have a short circuit ".Maybe caused by a faulty motor/cable or a contamination in contactors for cables or motor windings"

by fixing a cable that was broken. However,

Its giving us a new error now: Error 37052: A voltage level measured on the main computer is outside of the tolerance.

Measured: 3.3 V

Expected: 3.0 V

It had briefly given the same error earlier as well but then it had dissapeared.

Has anyone encountered this error? and how to solve it?

Thanks!

Assuming you have an S4C+ controller, there is a power supply inside the computer unit that supplies the 3.3V to the backplane for use by the CPU, I/O & Axis boards, Monitor the 3.3V to verify it is 3.3VDC.

the 3.3v error is a dead button cell battery on main computer motherboard

just re read your post and i think it would be

Measured 3.0v if it was the button battery so ignore my previous comment