Hello,everyone,
Here we have met a problem of KUKA robot's SmartPad.
There is a robot (KR500 R2830 MT with KRC4 KSS 8.6) in our customer's factory and they have used it about 1.5 years.
They said when they have a rest for about 1 hour at noon, there may have an error of "Connect to 172.17.0.1 failed" sometimes and and the list of smartpad will disappear. They have to restart the system to solve it.
We have tired to replace a new smartpad, reload a new image to the KRC, exchange a new KPC, but all of these do not work.
I found this error is related to the remote monitor, but our customer said they have ever never tried this one.
Does you guyes have any experience of this problem?
Thank you so much