This problem has numerous causes. For example, if SmartHMI.exe stops working, it disconnects the KCP connection. If the PC restarts, the connection is disconnected. In case there is an issue on the Ethercat line, the connection is lost. If the PC cannot catch up with the vxwin cycle time, the connection is lost. The easiest method to identify is to take and examine the logs with KRCdiag.
Hello, Ozkan,
Thanks for your suggestion.
I know how to do KRCdiag but have no experience to analyse the logs.
So which file needs to be checked? Could you give me some guide?
Thank you so much.