Kuka EIP/CIP trouble

Hi all,

I'm working on a KRC4, trying to get it to talk to a Compact GuardLogix PLC. We had this working before, but loading the old deployment and PLC program has not given us much luck. We keep getting a KSS00076 "I/O Driver 'EIPIODriver' uninstalled. I/O mapping not active" error. No other relevant errors or alarms. We have the red band with "Emergency Stop only local" and the three icons are green. I will attach some screen shots of our setup. We are at a loss and are certain this is something simple and stupid.

EDIT: We only get the EIPIODriver issue when we have IO mapped, otherwise we just get the unfriendly red banner at the top, and no further indication that something is wrong.

Local 1

Local Safety

EIP version

KSS version

PLC Settings

Options

Ping to robot

Ping to PLC

Output mapping

Input mapping

PLC Settings

And you'll see the KSS version info in post #5, but its 8.3.27

It is in fact on the robot

The resetting button is disabled, and reboots have been to no avail so far.

Update here-

we don't see the robot in Linx, which leads me to think the issue is with something in the Kuka side setup. I'm leaning toward the KLI setup right now, as that is a bit of a mystery. We have virtual 5 set to static IP, Virtual 6 which is used for some UDP communication with a separate device. Virtual 5 is set as the Windows interface, and has some filters (which appear to be PROFINET related?). I think something here is the issue. Please see attached screen shot.