We are having an interesting problem with one of our sites
Robot model: M-420 ia
Controller is a R-30iB.
We have this setup in many locations, all set up using the same configuration.
For some reason, the robot talks to the PLC and is working as normal but all the robots at this site we are not able to ping any of the IP addresses or get onto the ROBOT homepage.
But all robots (3 of them) function normally. Just not able to get on to the Homepage or ping the IP addresses.
As far as we can see the TCP/IP settings are the same for all robots and other sites.
Is there anything you can think of to check?
We are trying to do this remotely with our customer.