Greetings,
I have a problem with an IRB2400 S4C+ robot, the SMB card was replaced due to error 38031 on the external axis. Now it shows me the same error on the robot (axis 4). We exchanged the SMB cards and the result is the same. We checked the wiring and everything is fine.
Finally, I restored the robot's default values, and in this way the external axis was eliminated. The robot worked fine, when I entered the parameters of the external axis again and then restarted the system, error 38031 appeared again in axis 4.
Any idea what is happening?
Thank you very much in advance