Write down the serial number and software version of your license and contact kuka customer support with this info. They should provide the required information.
If you do not have the data already only possible source is KUKA. Lookup up d: drive sometimes they can be found there. Other source might be installation medium shipped with every krc.
Or do you have the data and just do not know how to install them?
Check D: drive, inside INTERNAT folder. Machine Data should be there.
You should access Windows, and the easiest way would be logging in expert mode (VW expert cd required), minimize KUKA HMI, and go through Windows Explorer.
If You don't have Expert CD, You can prevent KUKA HMI from starting, plugging a keyboard on the controller, turn it on, and as soon as the Windows logo appears, keeping the Control key pressed.
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