Howdy, I have a simple question, but I can't seem to get an answer from the focus center. I've left a voicemail, but haven't got an answer back. I got customer that needs a new hard drive for his KRC4 and I have a quote for one, but another customer is also needing a new hard drive. Do all KRC4's use the same hard drive or will I have to tell Kuka my controller serial number and wait for another quote?
Id imagine that they all use the same hardware, but any info would appreciated.