Roboguide Installation Issues

    Hello,

    I am attempting to install Roboguide Rev9 onto my pc, but I am having issues with Roboguide not recognizing the Virtual Robot Controllers on my machine. I have followed fanuc's installation instructions to a T. Fanuc's only advice now is to keep trying to install the software until it works, which makes no sense. Attached below is the image of the error message I receive after my machine restarts and I try to open Roboguide. I can clearly see in my file explorer that the FRVRC's I selected are in the correct directory with all their files. Anyone have any suggestions?

    Quote from chris.rhoades

    Hello,

    I am attempting to install Roboguide Rev9 onto my pc, but I am having issues with Roboguide not recognizing the Virtual Robot Controllers on my machine. I have followed fanuc's installation instructions to a T. Fanuc's only advice now is to keep trying to install the software until it works, which makes no sense. Attached below is the image of the error message I receive after my machine restarts and I try to open Roboguide. I can clearly see in my file explorer that the FRVRC's I selected are in the correct directory with all their files. Anyone have any suggestions?

    Have you tried running it as an administrator while installing and opening the program after the installation is completed?

    Think before you talk, Read it before you think about it.

    Fran Lebowitz.

    Turns out the installation process wasn't writing any data to the frvirtual.exe config file. Had to copy over a coworkers file and it fixed the issue. Hopefully if anyone has the same issue in the future they know someone else with roboguide because that seemed to be Fanuc's last suggestion.

    Quote from chris.rhoades

    I have tried running the install as admin, restart, then run roboguide as admin. Fanuc sent me an installation guide that I follow when I attempt to reinstall the software that I will attach below. It seems to me like the Virtual Controllers are either being put in the wrong place by the installation, or Roboguide doesn't know where to look to find them.

    I have faced similar issue . i have installed external uninstall tool ( iobit uninstall tool ) from that tool i have checked in like selected all Fanuc programs and unchecked the keep backup option and uninstalled Fanuc roboguide completely including virtual controllers it resolved My Issue

    I'm No One, I Don't Want To Be Anyone.

    Quote from chris.rhoades

    Turns out the installation process wasn't writing any data to the frvirtual.exe config file. Had to copy over a coworkers file and it fixed the issue. Hopefully if anyone has the same issue in the future they know someone else with roboguide because that seemed to be Fanuc's last suggestion.

    That solved my problems! Installd version T first, whitout any problems.

    Quote from chris.rhoades

    Turns out the installation process wasn't writing any data to the frvirtual.exe config file. Had to copy over a coworkers file and it fixed the issue. Hopefully if anyone has the same issue in the future they know someone else with roboguide because that seemed to be Fanuc's last suggestion.

    Could you please share that file, I don't have a coworker with Roboguide and I am facing the same issue.
    Thanks

    Jonas_L

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