Hi All,
We have a new (refurbished) KRC4 Robot with KSS 8.3 and HMI V8.3.
Every time we switch on the controller, orange screen appears on the SmartPad for few seconds and then it goes off (black) forever. But when we connect the PC in KRC to a monitor we could see that smartHMI got launched successfully without any errors. SmartPad was working fine for the first couple of days before this happened.
Is it a problem with configuration of the IP address of SmartPad in the HMI? If so, where do we find it (I tried but no luck). How does it work though, does the HMI access the SmartPad and launch the software there? or is it the other way around?
PS: We haven't changed anything except for Profinet I/O declarations.
Could someone suggest if we can do anything to troubleshoot the issue further before sending it back.
Thanks
Pavan