Hey all,
We've been have a pesky problem with our KRC240-2900, KR4 controller, and WorkVisual V6.0.
The simple goal is to install the ArchTech option onto the controller.
We bypassed the safety for now with jumpers, I am connecting to the controller with IP 172.17.255.128- I can successfully load a project from the controller.
As I load the initial image Kuka sent us, I then proceed to modify the time and sync it, then following that I switch it to admin mode.
As I add the ArchTech package to the Kuka Project, I hit generate code- no problem, and then I go to deploy it.
During the deploy, I get the error: "Controller <AntonRecovery> doesn't sent keep alive anymore!" And looking through the error report generated from WV I see the following log messages:
13:41:07.61 [OptionHandling: Information] ThreadId:15344 Option 'ArcTechBasic (V3.6.2.371)' added successfully
13:41:23.97 [KukaRoboter.Online: Information] ThreadId:15344 GetDeviceInfo() => (Target 172.17.255.1)
13:41:24.09 [KukaRoboter.Online: Information] ThreadId:8704 UploadOption() => (Target 172.17.255.1)
13:41:43.01 [KukaRoboter.Online: Information] ThreadId:8704 UploadPackage() => (Target 172.17.255.1)
13:41:44.01 [KukaRoboter.Online: Information] ThreadId:7692 PrepareInstallation() => (Target 172.17.255.1)
13:43:14.02 [KukaRoboter.Online: Error] ThreadId:7692 No keep alive received for 30000ms from controller in project activation client.
13:43:14.02 [KukaRoboter.Online: Information] ThreadId:7692 Doing Rollback.
13:43:14.02 [KukaRoboter.Online: Information] ThreadId:7692 Rollback() => (Target 172.17.255.1)
13:44:20.14 [KukaRoboter.Online: Error] ThreadId:7692 No keep alive received for 30000ms from controller in project activation client.
13:44:20.14 [KukaRoboter.Online: Information] ThreadId:7692 ProjectActivationFacade.Rollback AntonRecovery3 V1.4.0.0
13:44:20.17 [Errors: Error] ThreadId:7692
======================================
Summary:
--------------------------------------
--> TimeStamp: 8/7/2023 8:44:20 PM
--> FullName: KukaRoboter.CoreUtil, Version=1.1.3.0, Culture=neutral, PublicKeyToken=eae976646d224940
--> AppDomainName: WorkVisual.exe
Exception Information Details:
--------------------------------------
Exception Type: KukaRoboter.OnlineServicesFacade.OnlineServiceFaultException
TargetDevice: DeviceDescription { ID:PCRC-SRYE69OWKB, Name:AntonRecovery, Serialnumber:1076553, CellName:Zelle }
Error: Controller <?P0> doesn't sent keep alive anymore!
LogLevelOfException: None
Message: Controller <?P0> doesn't sent keep alive anymore!
SeverityLevelOfException: Error
Data: System.Collections.ListDictionaryInternal
TargetSite: System.Runtime.Remoting.Messaging.IMessage EndInvokeHelper(System.Runtime.Remoting.Messaging.Message, Boolean)
HelpLink: NULL
Source: mscorlib
HResult: -2146233088
StackTrace Information Details:
--------------------------------------
Server stack trace:
at KukaRoboter.OnlineServicesFacade.ActivationFacade.WaitForAsyncAnswer(List`1 handles, TimeSpan timeOut)
at KukaRoboter.OnlineServicesFacade.ActivationFacade.PrepareInstallation()
at KukaRoboter.OnlineServicesFacade.ActivationFacade.PrepareInstallationTransactional()
at KukaRoboter.OnlineServicesFacade.ActivationFacade.ActivateComplete()
at KukaRoboter.KrcOnline.Deployment.ViewModel.SingleControllerActivationViewModel.Activate()
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.AsyncProcessMessage(IMessage msg, IMessageSink replySink)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.EndInvokeHelper(Message reqMsg, Boolean bProxyCase)
at System.Runtime.Remoting.Proxies.RemotingProxy.Invoke(Object NotUsed, MessageData& msgData)
at System.Action.EndInvoke(IAsyncResult result)
at KukaRoboter.KrcOnline.Deployment.ViewModel.SingleControllerActivationViewModel.OnActivationCompleted(IAsyncResult ar)
======================================
Display More
I am curious if anyone else has seen such an error and do I need to perhaps modify the timeout or what does this mean?
We had it working (once) and then after playing around with it something modified and now it is not going back to a desirable state.
Any information on this topic would be very useful and helpful. Thank you! I have included the full file as a download.
Thank you all,
Anton