Hi, I've got a wierd problem with ROBOGUIDE (V9.40). It doesn't load any CAD files (even those from default library). When I try to add any fixture/tool/etc. ztcGfX Error pops up: ".......... is not found, an empty object will be created. Are you sure to make empty objects for other missing files?". I always run it as administrator, I'm working on Windows 11. All the files are there and aren't corrupted. I also tried to move them into different directories (the same with my workcell). Reinstalling ROBOGUIDE also didn't help.
ROBOGUIDE CAD files problem
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michald53 -
June 15, 2023 at 1:08 PM -
Thread is marked as Resolved.
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HawkME
June 15, 2023 at 1:30 PM Approved the thread. -
Lemster68
June 15, 2023 at 1:51 PM Moved the thread from forum General Discussion of Industrial Robots Only to forum Fanuc Robot Forum. -
Hi, I've got a wierd problem with ROBOGUIDE (V9.40). It doesn't load any CAD files (even those from default library). When I try to add any fixture/tool/etc. ztcGfX Error pops up: ".......... is not found, an empty object will be created. Are you sure to make empty objects for other missing files?". I always run it as administrator, I'm working on Windows 11. All the files are there and aren't corrupted. I also tried to move them into different directories (the same with my workcell). Reinstalling ROBOGUIDE also didn't help.
Hello,
Just in case, before reinstalling ROBOGUIDE, go to the top menu bar and select TOOLS -> Option and go to the General tab. Here are my settings, try to see if there's anything unchecked or checked by mistake.
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you should have a ROBOGUIDE Installation Support .docx file in the Support/Troubleshooting ROBOGUIDE folder of the download folder for ROBOGUIDE(not the install folder on your C, but the SFTROBOGxDVD...) folder.
That docx has some info on this issue
I ran into this before and FANUC pointed me there which is why I know about iit
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Hello,
Just in case, before reinstalling ROBOGUIDE, go to the top menu bar and select TOOLS -> Option and go to the General tab. Here are my settings, try to see if there's anything unchecked or checked by mistake.
Mine are exact same Reinstalling didn't help
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you should have a ROBOGUIDE Installation Support .docx file in the Support/Troubleshooting ROBOGUIDE folder of the download folder for ROBOGUIDE(not the install folder on your C, but the SFTROBOGxDVD...) folder.
That docx has some info on this issue
I ran into this before and FANUC pointed me there which is why I know about iitI can't find the
Could you please send me the .docx file? I don't have it in the downloaded folder.
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Mine are exact same Reinstalling didn't help
Could you please send me the .docx file? I don't have it in the downloaded folder.
Hello,
Too bad, I think this file is missing.
But it's strange that in instalation it didn't put the file.
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I've figured it out guys. The problem was that i had a letter from the polish alphabet im my windows user name.... Thanks for the help anyways!
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The problem I think is with non-english PC systems. Make sure in the CAD library explorer, the path is something like "C:\ProgramData\FANUC\ROBOGUIDE\Image Library" or similar, without any special characters that make it not recognise the path where the CAD files in the "csb" format.