Hello,
We are having a problem with one of our new robots.
We have two gates that trip the safety circuit, but something isn’t working correctly. When one gate is open it rightly says fence open, but for either gate it will give a fence1 or fence2 status abnormal if you try to reset the robot with one or more gate open. This means the only way to jog the robot is if you are inside the cage with the gates closed.
We’ve never had this happen and I’m wondering if anyone has any insight as to why this could occur.
Thank you,
D