Hello,
We have an M10iA that is experiencing issues with Axis 3. It came to my attention when a technician said it was faulting out when running and jogging. Every few inches of movement it was detecting collisions (srvo-050) when visually there were none. I also noticed it was occasionally getting move error excess (srvo-024) and a hard stop error (srvo-124).
When I went to investigate I noticed the plate underneath the 3rd Axis was missing a bolt so it was loose and moveable. The cables housed within were starting to show through the gap.
Anyways I tried tidying those up, replacing the bolt, and re-mastering but that did not seem to solve the issue.
I'm wondering if it's possible if some of the cables got damage to the servo because of the loose plate.
If anyone has had something similar happen and has any insight it would be greatly appreciated!
Thanks,
D