I am working with a brand new M-10iD/16 and 1 axis 500kg positioner purchased from Fanuc
I'm needing some help with the installation of a 1 axis 500kg positioner. I am ending up with seven "SRVO-021 SRDY off" alarms, one for each axis on both motion groups after going through a controlled start and performing a S/W Install for the 2nd motion group in the Robot Library. The second issue I am having is an "OPTN-027 ID Mismatch" alarm which goes away as soon as the deadman switch is depressed. I'm struggling to figure this out, I have no other alarms and I have even checked the Version ID SERVO page to confirm there are 7 hardware axes installed on the controller.
If nobody has any ideas, the next step would be to pay Fanuc to send a field service tech out to our facility. If anybody has some insight or can offer some help on this matter that would be extremely helpful.
Thank you!