First time posting so forgive me if I don't give enough information.
We have a paint mate robot controller and every time a pallet is dropped near it the purge complete light goes out, we get a heartbeat alarm on the HMI, and the teach pendant turns off. We then have to repurge the robot and start it up. Every one thought there was a vibration sensor in the cabinet but another tech tried shaking and smacking the cabinet to get it to happen but it wont. The only other thing we could find that does it is a forklift fork hitting the ground.(I was not there for these parts so this may or may not be the case).
I know there are a lot of safety features to the paint mates but I cant figure out what the loud noise is causing to happen first. I have contacted fanuc and they should get back with me but that was a week ago. We have asked operators to stop slamming pallets on the floor but you know how that goes.
If you need anymore information let me know.
Thank you