we are new to ABB robots. we purchased this IRB440 used (obviously). It's a really nice arm. Manufactured in late 1999 but you'd never know it. the guys we bought if off of made sure to never remove power because they thought the batteries were dead. we reacted to this by replacing the batteries but the error 38001 still exist. our experience has always been with Fanuc but i'm sure there is a simple reason why we're getting this error.
any help would be appreciated.
thanks