Are you connecting to the service port, or to the LAN connection? I use a crossover cable to connect via service port, the machine connects to our plant network via regular cable to switch, but it has a plant IP address.
I'm connecting to the X4 port on dsqc 336, I didn't see any other possible ports.. I don't need to be in service mode to use the service port or anything, then?
Unfortunately I won't make it to the shop today to check my cable!