What format do you use for USB ?
I started with a virgin 2GB USB, tried to format FAT, and FAT32. None worked. I did the same with the 1GB CF card from the PCMCIA slot. Production engineers have taken backups, loaded into Roboguide, and then loaded back into the controller. I'm wondering if they moved files from roboguide that they shouldn't have and corrupted something, because it seems it is failing to read something in the first FROM file.