Hello again,
Thanks guys, the information you provided is very useful for me and colleagues. We were testing many hypothesis, but knowing that this is not an isolated case settles down everything.
I'm frustrated that I can't thank you all personally, but in case of anyone come to Brazil I'll be happy to pay a beer.
dblbeard, If you think they consider you dumb, I'm unable to imagine what they think of us Brazilians, eheheehhe. thank you very much, your information is enlightening about this problem.
I work with robots for just over two years.
In this case:
We took an thermal image of the motors, the highest temperature we found was 57.8°C, in some manual I found the information that the limit in the motor frame is 100°C, this information is for the MU100 to MU400 external axis motors, but in the lack of information about the manipulator I considered this number.
The oil analysis from ABB came to nothing, everything was ok.
In simulation of the work cycle with RobotStudio and Gearbox Heat Prediction tool, the result is ok for every robot/axis.
The seals, motors and robots were originals.
The preventive maintenance (oil change) was executed by ABB itself.
The conclusion is that there is some problem with the equipment. I'm sad that ABB isn't helping us with this.
Once again, thank you all.