Hey guys,
we have a brand new IRC5 with an IRB 6700. Everything went fine when installing it but now we have the strange problem that every 7-10 days the whole controller just becomes unresponsive. The TPU4 shows the Connecting to controller screen, i cant connect to the controller over network or service but the LEDs on the controller act like everything is perfectly fine. I have to restart the whole thing and theres nothing helpful in my logs. they just show it stopped working at one point. Already in contact with support but they are clueless so i wanted to ask if someone had a similar experience.
RW: 6.15.03
RWMT: 6.15
TPU4: 1.4