I was trying to perform an auto-update on two of our robots from V8.30/P17 to V8.30/P63. This was done to install a newer software option (R739) on the robots.
One of the robots updated versions without issue, but the other robot froze with a grey screen that only says ''UD1: ¥plp¥M332896.COM Opening".
I did the following to perform the auto-update:
1) Downloaded V8.30/P63 from the Fanuc Crc Website.
2) Extracted the files and put them onto a USB (formatted as FAT32)
3) Ran the ap.verify batch script to confirm the auto-update contents was in-tact
4) Inserted the Auto-Update USB into R30iB Controller's UD1: port
5) On the teach pendant, I went to Menu->File->UTIL->Set Device, and chose UD1:
6) Then, I pressed NEXT and INSTAL->Auto Update.
The auto-update process started up correctly, but after about 10-30 minutes it ends up freezing with the aforementioned message.
I can get the robot back to a working state by restoring an image backup. However, the same issue occurs if I try to perform the update again.
Has anyone faced this issue before?