Hello!
did you solve the problem?
Posts by mikambr
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Hi!
I'm having the same problem. Did you solve it?
Thank you! -
Have the same porblem.
Did you solve it ?
Hi! Yes, we contacted KUKA directly and they solved the problem. There was a problem with the motherboard
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Hello, yes I was able to solve the problem but it in my case it was an issue with my version of Sunrise OS. I had to contact KUKA support and they helped me to install a new version of Sunrise OS onto the robot controller and then I was able to enter the mastering menu and get the joint working again.
Many thanks, I'll try to contact them!
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Thanks for the post. Unfortunately I am unable to even enter the mastering menu in order to unmaster the joint. The system just freezes when I try and enter that menu.
Hi, did you solve the problem? I got the same problem this morning....
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Dear all,
I'm working with a KUKA IIWA 14. I'm no longer able to master/un-master the axes of the robot from the SmartPad (see Attachment). Anyone could help me, please? Thank you! -
Dear all,
I'm working with a KUKA IIWA14. I have an error when I try to synchronize a project on the kuka SmartPad (see Attachment). I'm using a KUKA Sunrise.Workbench 1.14. Now, I'm no longer able to synchronize any projects (not even a new project created from scratch). Could anyone help me please? Thank you!
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