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Kuka servo pack internal error

  • automatisation
  • June 30, 2025 at 9:05 PM
  • Thread is Resolved
  • automatisation
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    8
    • June 30, 2025 at 9:05 PM
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    • #1

    Hello,

    We've just installed a robot we purchased two years ago and never powered on. We manage to activate startup mode, but the motion conditions are all non-active. The error message displayed is "General motion enable". We also found that the KSP is faulty (The internal voltage {A}mV differs by more than 50mV from the target value of 0volts) in the Ethercat topology. We have checked the wiring several times, and couldn't find the problem.

    KR 140R3200-2PA

    KSS 8.7.3

    KR C5 M6 AC NTRL SYB-PERF

    Thank you,

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    Edited 3 times, last by automatisation (July 2, 2025 at 5:16 PM).

  • Go to Best Answer
  • Lemster68 June 30, 2025 at 9:06 PM

    Approved the thread.
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    SkyeFire
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    • July 1, 2025 at 7:18 PM
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    • #2

    First: "Motion Enable" means you are missing an input signal, $MOVE_ENABLE. You need to map it to an input that can be set True, or to $IN[1025], which is a special always-True input.

    Second: 50mV? That's nothing. Unless you are also getting error messages relating to the servo pack, I doubt this is an issue.

    Third: show your actual list of status and error messages.

  • automatisation
    Posts
    8
    • July 2, 2025 at 4:04 PM
    • New
    • #3

    Thank you for the reply.

    I have attached the list of errors, nothing related to the KSP. Also, I have set the $MOVE_ENBALE to True, but the motion conditions are still not enabled.

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    panic mode
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    • July 2, 2025 at 4:18 PM
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    • #4

    so you still have not connected or resolved safety circuit... it clearly shows that external ESop is holding you back.


    you can login as Expert, enable Start-Up mode and try jogging. if it moves, hardware is ok.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

  • automatisation
    Posts
    8
    • July 2, 2025 at 4:44 PM
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    • #5

    Thank for the reply.

    We have already tried with the Statup mode, but the motion conditions are still off.

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  • automatisation
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    8
    • July 2, 2025 at 5:05 PM
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    • #6

    A detail that could be relevant to the thread. We checked the electrical plan, we found that the correct voltage is 575V, so we plugged the 600V. We measured the voltage at the entry of the KRC, a value of 591V is reported. Could it be the problem ?

  • Fubini
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    • July 2, 2025 at 5:15 PM
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    • #7

    Read on how to jog the robot. In StartUp Mode you can only jog. To jog press enabling switch on smart pad in middle position. The menue you shared is irrelevant for jogging.

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    panic mode
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    • July 2, 2025 at 5:30 PM
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    • #8

    this is KRC5... not sure if 600V is supported without transformer but i would dare a guess that things are more or less like on KRC4:

    most of the world uses 400VAC 3P so transformer is usually not needed. and if supply voltage is different one can pick hardware from catalog for different voltages. this way one can still go transformerless on 380V, 400V, 440V or 480V.

    but for 600V mains, transformer before KRC4 is required (either one integrated by KUKA or - external one that is user supplied).


    btw, when transformer is used, secondary is 400V so KRC4 hardware is picked from 400V catalog.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

  • automatisation
    Posts
    8
    • July 2, 2025 at 5:31 PM
    • New
    • #9
    Quote from Fubini

    Read on how to jog the robot. In StartUp Mode you can only jog. To jog press enabling switch on smart pad in middle position. The menue you shared is irrelevant for jogging.

    I already pressed the enabling switch several times in startup mode, nothing happens.

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    panic mode
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    • July 2, 2025 at 5:37 PM
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    Quote from automatisation

    We also found that the KSP is faulty (The internal voltage {A}mV differs by more than 50mV from the target value of 0volts) in the EtherCat topology. We have checked the wiring several times, and couldn't find the problem.

    that message is not useful since it is unclear what device is meant by {A}. but it also says that it is internal voltage to something (KPP/KSP) so you would not be able to measure it anyway or correct by re-seating external cabling. If anything one should check KSB wiring (green ECAT cables) to ensure all ECAT connections are solid and retention caps are in locked position.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

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    panic mode
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    • July 2, 2025 at 5:39 PM
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    Quote from automatisation

    I already pressed the enabling switch several times in startup mode, nothing happens.

    sure but ... did you wire the safety interfaces? without them robot cannot move. StartUp mode can only bypass some of the circuits. others, like external drive enable still must be wired.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

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    panic mode
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    • July 2, 2025 at 5:46 PM
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    • #12

    do you at least have enabling switch jumpered on XG58?

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

  • automatisation
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    8
    • July 2, 2025 at 5:53 PM
    • New
    • #13
    Quote from panic mode

    do you at least have enabling switch jumpered on XG58?

    Ah okey, we didn't plug any of the satefy interfaces.

    Thank you for the help.

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    SkyeFire
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    • July 2, 2025 at 6:07 PM
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    Quote from automatisation

    I have attached the list of errors, nothing related to the KSP. Also, I have set the $MOVE_ENBALE to True, but the motion conditions are still not enabled.

    Your message list shows that $MOVE_ENABLE is not True. How did you "set" it?

    Your other two messages indicate that the safety circuits on not wired. Panic Mode has already addressed this, but Startup Mode will only bypass the E-Stops, and only for jogging in T1 mode. $MOVE_ENABLE is not part of the Safety subsystem, and as such is not bypassed by Startup Mode.

  • automatisation
    Posts
    8
    • July 2, 2025 at 6:13 PM
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    • #15
    Quote from SkyeFire

    Your message list shows that $MOVE_ENABLE is not True. How did you "set" it?

    Your other two messages indicate that the safety circuits on not wired. Panic Mode has already addressed this, but Startup Mode will only bypass the E-Stops, and only for jogging in T1 mode. $MOVE_ENABLE is not part of the Safety subsystem, and as such is not bypassed by Startup Mode.

    I have changed the address of the $MOVE_ENABLE to $IN[1025].

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  • automatisation July 2, 2025 at 6:23 PM

    Selected a post as the best answer.
  • automatisation
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    8
    • July 2, 2025 at 6:24 PM
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    • #16

    It is working now, thank you so much.

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Tag Cloud

  • abb
  • Backup
  • calibration
  • Communication
  • CRX
  • DCS
  • dx100
  • dx200
  • error
  • Ethernet
  • Ethernet IP
  • external axis
  • Fanuc
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  • IRVIsion
  • karel
  • kawasaki
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  • KRC 4
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  • Offset
  • PLC
  • PROFINET
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  • RAPID
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  • robot
  • robotstudio
  • RSI
  • safety
  • Siemens
  • simulation
  • SPEED
  • staubli
  • tcp
  • TCP/IP
  • teach pendant
  • vision
  • Welding
  • workvisual
  • yaskawa
  • YRC1000

Thread Tag Cloud

  • abb
  • Backup
  • calibration
  • Communication
  • CRX
  • DCS
  • dx100
  • dx200
  • error
  • Ethernet
  • Ethernet IP
  • external axis
  • Fanuc
  • help
  • hmi
  • I/O
  • irc5
  • IRVIsion
  • karel
  • kawasaki
  • KRC2
  • KRC4
  • KRC 4
  • KRL
  • KUKA
  • motoman
  • Offset
  • PLC
  • PROFINET
  • Program
  • Programming
  • RAPID
  • robodk
  • roboguide
  • robot
  • robotstudio
  • RSI
  • safety
  • Siemens
  • simulation
  • SPEED
  • staubli
  • tcp
  • TCP/IP
  • teach pendant
  • vision
  • Welding
  • workvisual
  • yaskawa
  • YRC1000

Tags

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