Fronius tps400i

Hey guys I just received my cobot from THG it’s a fronius tps400i paired with a universal ur20. I’m setup for CMT. I’ve created a simple program but at the weld start there is no gas or arc. The machine pops up a screen that says selected synergic line/job does not exist. The machine also doesn’t give me the option to select cmt as the welding process. Any help would be greatly appreciated