that is easy, your problem is communicating... not just with your robot system but also with forum members. you only missed things that actually matter. 
never heard of KUKA 240. but i will dare a guess that it is a robot arm KR240. still, that makes no difference at all - never seen GripperTech setting that required knowing robot arm model.
what are the versions of the used software - KSS and GripperTech? what are your exact settings? What are you doing and how to reproduce what you are experiencing? are you pressing the soft keys or trying to touch the LCD screen? While program is running? did you even select correct keybar? did you select correct tool? does it even show up? is the submit running? what is in it?
hello, have u already fixed this problem,? if not , possible for u, we can have zoom meeting ,becasue i just have fixed same issue last month
hello, have u already fixed this problem,? if not , possible for u, we can have zoom meeting ,becasue i just have fixed same issue last month
Hi, The problem not solved and exist
normally gripper keys are not enabled unless drives are on...
also you still did not share your gripper configuration or show if SPS is ok. screenshot show it runs but not what is inside it.
