Error ""Active commands inhibited" operation is abnormal.

Hello everyone. Please help me. My machine has an error "1376 Active commands inhibited", it works abnormally. That is, when I press the start button behind KCP in T1 mode, it says "1376 Active commands inhibited" but I can still move the Axes. Sometimes I can't move any axis. When I can't move, I have to restart in Coolstart mode. After starting in this mode, the axes can usually move (although the message "1376 Active commands inhibited" still appears on the screen), but it doesn't always move, sometimes it still doesn't work after restarting, forcing me to turn off the machine completely. S I R position (S is Green, I is Red).

I see on the forum there is also content about this error, but still no one has solved it. I hope those who have experience can share how to fix this error to help me. Thank you very much.

In T1 mode it says "1376 Active commands inhibited" but the axes can still be moved. Sometimes no axes can be moved.

thank you in Panic Mode for replying to me. thank you very much for your help so far. when I press the trigger switch and press the move charges then (("I" is green in "SIR"), then the Robot can move. but when I do the same job but (("I" is red in "SIR") the Robot cannot move. The problem I have here is that the screen always shows the error "1376 Active commands inhibited", and I don't know when the Robot can move and when it is prohibited. because sometimes it works and sometimes it doesn't? I would love to be guided to remove it. When I turn on the machine, the error "Accu Voltage PM1 below 22 Volts during last bufering" always appears. I have ordered a 12V5AH Battery and am waiting for delivery to replace it. I wonder if the error "Accu Voltage PM1 below 22 Volts during last bufering" is one of the causes of error 1376?

Quote from panic mode

accu voltage has nothing to do with this. intermediate circuit is basically DC bus... it is what powers inverters... when drives are enabled bus voltage goes to some 600VDC. when drives are disabled, voltage drops down... this is not instant and it is one of things that robot checks for "ready to move". others include safety circuit state, etc. one of them is also delay from enabling switch.

that is correct and expected behavior.

what do you mean by that...??? you just stated that it works when drives are on ( "I" is green). that was expected behavior.

what do you mean by that? this message should disappear when acknowledged. are you sure you are acknowledging messages? maybe the KCP button is stuck...

use blue button on the left to switch between windows until Message window is active. then the buttons will appear in the lower right corner (red highlight) to acknowledge single or all messages. part of working with KRC2 is to constantly go through this routine and keep acknowledging messages.

The window that is active has same bluish/cian color like the button on the left. in image below, active window is the Robot position (has the cian frame)

Display More

I mean, whether the Robot moves or not, it always shows the error "1376 Active commands inhibited" on the screen, it does not disappear when the robot moves. The only difference is that the green ("I") is moving, but the red one is not.
Because the error "1376 Active commands inhibited" always appears on the screen, I cannot control when the robot is stopped, I only know when I see the green or red color.

Quote from panic mode

what do you mean by that? this message should disappear when acknowledged. are you sure you are acknowledging messages? maybe the KCP button is stuck...

Chính vì Tin nhắn này không gây biến mất khi tôi chuyển Robot nên tôi mới nói rằng không biết khi nào thì Robot có thể chuyển và khi nào không thể chuyển. khi Contactor trên KPS600 nó nhảy thì Robot có thể chuyển, nhưng không nhảy thì nó không thể chuyển.

Quote from Fubini

Not sure about this but could be related to using a KSS on a VKRC controller. VKCP does not support T2 mode but KSS software is prepared to use a different safety circuit for operation mode selection including T2 mode.

My advice: Test with fitting VSS and look if error persists.

thank you. do you mean change the KSS operating system to VSS? do you need to change and add any hardware details? the supplier in China sent me 2-3 Ghost images of different (V)KRC2ed05 controller systems, including V5.4 and V5.5. they said they used it normally and had no errors, but when they switched to my computer, they got errors, but after I tried V5.5, they reported DSE errors, so I had to go back to V5.4. Until now they still don't know how to handle it. before after Ghosting my computer system got DSE errors, they didn't know how to handle it, so they asked me to replace the DSE circuit. after I replaced the DSE circuit it didn't improve, they asked me to replace the MCF3 circuit. luckily I found the cause and solved it on this Forum (it's just missing the KRC2.bin file). Regarding the issue of using VSS instead of KSS, I have mentioned it to them, but they still insist that the KSS version they are using for (V)KRC on their machine is very stable.

Quote from panic mode

this message is displayed by KSS and removed by user.. that is YOU...

so for messages to go away YOU must:

1. navigate to message window (it will turn blue)
2. press button "Ack All" or "Confirm All"

... unless there is a compatibility issue as mentioned by Fubini

At first we suspected that this error was caused by my incorrect E1 axis configuration, however after I removed the external spindle configuration, it still appeared.

thank you very much