Not possible to reset revolution counters on an IRB1200 with IRC5

I have an IRB1200 with an IRC5 and after a hit, I needed to reset the revolution counters. I moved the different joints in their calibration position and now the robot refuses to reset the revolution counters by indicating that the parameters in the robot and the controller are different. I checked all data and saw that the serial number and other data are valid except for the calibration where is mentionned valid but not equal. Do I update the controller with robot memory or vice versa? Or maybe none of those?

Hi Lemster, I checked the values which are on the robot arm and they are all correct when consulting the values in the teaching pendant!

Thanks a lot, will do!

Lemster,

Your tip worked out fine! thank you again!