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Software version do not match C40F-A021

  • marianflow
  • September 2, 2024 at 10:18 PM
  • Thread is Unresolved
  • marianflow
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    • September 2, 2024 at 10:18 PM
    • #1

    Hello everyone, I need help and I know that this is probably the only place where I can find some useful information on this topic.

    Few days ago I found an ,, opportunity,, someone wanted to get rid of them and I decided to try fixing it, First of all it's a kawasaki controller C40F-A021 that has connected to it a robot arm FA006E-B, when I bought them one of the harnesses were missing but I didn't consider that a big problem. The battery for memory was empty so I decided to initialize the 1GA board.

    I started the procedure with the dip8 on, I followed the steps even though it's in Japanese I managed to translate and complete the initializing procedure. On the teach pendant screen it's showing a list of errors and when I press the MENU button I get the message : software does not match..., in Japanese, of course. If I type in any coman on the teach pendant keyboard it's responding as normal but it wouldn' go forward if I press menu. Can you please help me? I have attached a couple of pictures, with translation from Japanese to English. The cpu it's an 1GA board. I've seen another topic about installing firmware, is that also possible? Thank you

    Edited 2 times, last by marianflow (September 2, 2024 at 10:31 PM).

  • marianflow
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    • September 2, 2024 at 10:23 PM
    • #2
    Quote from marianflow

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  • marianflow
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    • September 2, 2024 at 10:27 PM
    • #3

  • marianflow
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    • September 2, 2024 at 10:29 PM
    • #4

  • marianflow
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    • September 3, 2024 at 11:50 AM
    • #5

  • kwakisaki
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    • September 3, 2024 at 9:01 PM
    • #6
    Quote from marianflow

    The battery for memory was empty so I decided to initialize the 1GA board.

    How did you know the battery was empty?
    Did you not get a backup before you initialized it?
    Have you got the original data sheets?

    View my channel at Industrial Robotics Consultancy Limited - YouTube

  • marianflow
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    • September 3, 2024 at 9:31 PM
    • #7

    Hi, unfortunately I only have a file from after the initialization, it's attached below, the guy told me that the battery is empty, I also get the low battery error, I cannot tell for sure if it's completely empty or not. from what I understand it's bad...

    from what I am noticing the version of the TP is different from what it says on the door cabinet. the other versions of software match, but I am not sure about this. I am attaching pictures for better understanding.

    Files

    fsback.txt 31.62 kB – 4 Downloads
  • marianflow
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    • September 3, 2024 at 9:32 PM
    • #8

    I forgot to mention, when I turned it on for the first time, all I was able to see was the Kawasaki logo, not changing even if I was waiting for very long, that's why I did the initialization.

    No original data sheets unfortunately.

    Edited 2 times, last by marianflow (September 3, 2024 at 10:34 PM).

  • kwakisaki
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    • September 4, 2024 at 6:56 AM
    • #9

    I do not know why people have this 'urge' to reinitialize things before investigating problems.
    I have never seen ANY troubleshooting manual that suggests for ANY problem to reinitialize it in the first instance.

    Well, it seems the MFP firmware is not compatible with the AS firmware which means who ever supplied you with this did not supply the MFP that was last used with it and the fix for this in the first instance is to load the compatible firmware to the MFP not to reinitialize.

    As you have reinitialized it, you now have an empty controller and backup that needs reconfiguring without any earlier backup or data sheets.

    So you will need a PCMCIA card (8-16Mb) for the MFP and the firmware to upload.
    Do you have these?

    View my channel at Industrial Robotics Consultancy Limited - YouTube

  • marianflow
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    • September 4, 2024 at 7:23 AM
    • #10

    Hello, I've ordered a card 8MB from ebay, I have a PCMCIA adapter, the only thing I don't have is the Firmware file and I don't know where to get it from. I've seen that there is a firmware update procedure posted by you on the forum. I am gonna need help with this. Now I regret that I have don the initialization but not much I can do anymore, next time I will think twice. The guy also provided me with a floppy disk but I have no idea what is on it, I need to order a drive so I can plug it into my pc.

  • kwakisaki
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    • September 5, 2024 at 5:35 AM
    • #11

    Let me know when it arrives and I'll see what I can do.

    The floppy you mentioned is probably the editor application floppy that is usually supplied, but worth looking at it just in case a backup has been saved to it, but I suspect not otherwise they may have thrown in the floppy drive unit.

    View my channel at Industrial Robotics Consultancy Limited - YouTube

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