Hello everybody we changed the krc4 compact Ip to auto and now we can't use the smartpad anymore. Smartpad says cannot communicate with krc4 and probably their ips are different. Can anyone help us to solve this problem? We tried lots of thing thanks to this forum.
Kuka Smart Pad 2 is not connecting to the Krc4 compact
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kukauser1 -
July 23, 2024 at 5:34 PM -
Thread is Unresolved
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SkyeFire
July 23, 2024 at 5:42 PM Approved the thread. -
we changed the krc4 compact Ip to auto
Which IP? How? Did you do it through the KUKA HMI menus, or did you go directly to Windows and change the IP setting there?
We tried lots of thing thanks to this forum.
What did you try? Not telling us that is a recipe to have us waste our time suggesting things you've already tried.
Generally, when someone does this, the fix is to do a complete KSR Restore from the KSR backup you made before tampering with system settings. You did make a KSR backup first, yes?
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We tried to factory reset of smartpad
Why? The SmartPad is not the problem. The problem is that you changed the IP of the KRC, and you'll probably have to do a full KSR restore of the KRC.
But the factory reset give an error while reseting it says bad block and it skipped that 17%.
Wel, you may have destroyed the SmartPad. But until you fix the KRC, there's no way to be sure.
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