Hi
I have the only error "no communication to power management service kss14004 "
The system is KSS 8.3.18, and red led 5 is ligthen.
The Shutdown page from HMI menu is not active, therefore is not possible to set Cold Restart or Hibernate.
There is any way to reactivate it?
I read what was posted here on this subject and I even replaced USB cable from CCU to PC slot KONI, I changed slot, here with cable and plug in seems ok.
When turn off the KRC4 , it takes few minutes, more than usual saving until stop.
When minimize HMI to see windows interface, neither here shutdown is visible.
I am thinking could be any Windows corrupted file and should I reinstall a hard drive copy.
Have you any other suggestion?
Thank you.