Error code 100000: Internal error

  • Hi,


    I working on a system RW 5.16 and robot model IRB6640-205/2.75, recently facing the error as below:


    Error code 100000: Internal Error

    Description: Servots.c 7016 Cannot move robot in state CONTROL OFF.MG=0


    Error code 100000: Internal Error

    Description: Servo.c 2121 Control on Timeout


    May I know what is the root cause of this error?

  • Make sure you have a good backup. Then do a B-Start. If that doesn't fix it, I-Start then restore your backup.


    Often, these errors are just an internal code glitch that will resolve on their own with a forced reload of the software.


    If the same error persists, I would also presume hardware related. Drive module or motor/brake contactors perhaps.

  • Hello!


    I've encountered a similar issue. Were you able to find a solution?


    I tried to restore a backup, but it didn't help.

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