OfficeLite 8.7 slow or does not load

    Hello,

    I have been working on a project on OfficeLite KRC V8.7.OL_Build04 (network licence) for several months with Workvisual 6.0.26_Build2225 without problems (The host is Windows 11). At the beginning, during a new start this OfficeLite used to take a bit longer to load the other OfficeLite V8.6.OL, but it works. The issue now is, not only that it now takes more than 10 minutes to start, the transfer of a change .src files takes forever. Sometimes the transfer is not successful after a long time hanging. Sometime the error "Unable to establish connection to the KRC. Robot control is not possible" pops up. I can confirm a good connection to the server.

    Is there a suggestion on what could go wrong here? Thanks for your inputs!

    OfficeLite is on Virtual Machine.

    You do not have a SSD Harddrive? One Update of Windows 11 was very userfriendly and reduced the speed of hard drive access (this was actually my question in post #8).

    And as already mentioned in post #4 - do not touch OL.

    Windowsupdate in OL will only be done by updating the KSS Version

    I think this issue has to do with the number or size of the files. I made a restore to almost at the beginning of the project. The OL worked fine after a reboot. As I gradually added files I could tell that the performance was getting worse until I began to lose connection between Workvisual and the OL during transfers. Thank you all for your contributions.

    Do you have enough memory to run both the VM and the host or is your computer swapping like mad? Im running OL 8.7 on a hyperv virtual machine and booting the machine takes ages.. so i usually just save the state and close the connection without shutting it off when im actually using it much to get around this.

    I noticed at some point that i could not get a connection to OL thru workvisual or it could require 10 transfers to maybe get 1 to go thru. Browse for project was the same download failed almost exclusively, but i was always able to ping it. After some investigation i found that alot of crap protocols had gotten activated for every imaginable network adapter my computer had. VPN's, a crap load of vision protocols to name a few. Disabled as much as possible and re-enabled one at a time until i had the same problem, sophos vpn something something was the culprit.

    Might be worth a shot opening up the properties on OL related network adapters and checking if you got something extra laying around.

    Quote from Hes

    I noticed at some point that i could not get a connection to OL thru workvisual or it could require 10 transfers to maybe get 1 to go thru. Browse for project was the same download failed almost exclusively, but i was always able to ping it. After some investigation i found that alot of crap protocols had gotten activated for every imaginable network adapter my computer had. VPN's, a crap load of vision protocols to name a few. Disabled as much as possible and re-enabled one at a time until i had the same problem, sophos vpn something something was the culprit.

    Might be worth a shot opening up the properties on OL related network adapters and checking if you got something extra laying around.

    Thanks for this. Yes there is sufficient memory. I also used to save the state instead of shutting the OL down.

    I am going to check this out when I am back to work. We surely use sophos on the host, but I did not think towards this because it was on the host before, and the OL was working fine with it.

    i've run into issues with OL quite often (become slow, this or that not working etc.).

    this is not really surprising considering all kinds of things i was doing with to it...

    sometimes i was able to recover by reverting whatever thing i did, or restarting OL or by rebooting host machine etc.

    but... that did not work all the time. sometimes i would simply backup license and programs and reload factory copy of the OL... and if that does not work, it is a pretty good sign that issue is not with OL but your machine.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

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