KOP Menu Entries causing crash

    Has anyone had the following happen?


    I have a robot running 8.3.


    When I install the Option Package for MultisubmitInterpreter it is installing a menu entry multiple times, creating an issue where the software crashes because it cant merge entries.. My only solution is to manually fix it and reboot.

    i installed MultiSubmit on number of robots with various KSS versions (8.3+) but never run into this problem.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

    Yeah ive installed it on a number of robots and never seen this. I re-imaged the robot as well because it took 15 minutes to boot into windows..



    Just didnt know if anyone had run into this.. thanks.

    For KSS you actually get a three digit number like KSS 8.3.38


    Important here is the third digit (in this case 38)


    Now we have one with the problem and two without:


    Two questions:

    - what is your third digit number on KSS version

    - what is the complete version number of the MultisubmitInterpreter


    Having this table could be very helpful to trace the problem down

    Quote from mookie

    Yeah ive installed it on a number of robots and never seen this. I re-imaged the robot as well because it took 15 minutes to boot into windows..

    what do you mean by that?


    Normally, when robot is booting then kuka software is not involved!

    In this case I would think that there another problem


    Did you make a cold start with rereading all the files or just the normal way? This could be a problem then

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