Hello guys!
Quick question, one of our clients contacted us reporting that 2 of their robots were taking 5 minutes to save a position, they just move the robot to a position, then they try to save it, and on the smartpad appears the message "Wait...", with the green clock, and as said, saves only after 4 or 5 minutes. Do you guys have any idea of what could be happening? I mean, there's two robots with the same problem, not just one, I've never seen this.
KUKA ROBOT KRC4 TAKING 5MIN TO SAVE A POSITION
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legityme -
February 14, 2022 at 8:37 PM -
Thread is Unresolved
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strange things have happened occasionally. some KSS have bugs. somethings that includes memory leak and after while something stops working or ... stops working correctly. which is why one should state KSS version. and do a cold boot (not just switch power) before trying same thing again.
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Thank you for your reply panic mode! They already made a cold start and it did not solve it. It's really probably a KSS bug as you said, they are going to contact KUKA directly.