- KSS 8.7.3
- HMI V 8.7 B442
- Kernel system version KS V8.7.441
- WorkVisual V6.0.22
- KR C5 micro controller
- KR 4 R600 robot
I have just received a brand new KUKA KR 4 R600 which has been wall mounted. I've started it up with no errors and then downloaded the project from the controller to WorkVisual. In WorkVisual I am able to set the robot at inclined installation (90 deg in B) in the machine data editor, and I'm also able to edit it on the SmartPad in $ROBROOT.
In order to accept this change in hardware (from floor mounted to wall mounted), I need to access the safety configuration. However, when trying to do so, the HMI application crashes and leaves me on the Windows screen, with no other option than to restart.
It should be noted, that even without this change (floor to wall) and a completely empty project, it cannot go to the safety configuration without crashing. Additionally, I have three extra KR C5 micro controllers with identical configurations, where this particular SmartPad works with no crashing and I have no issues opening the safety configuration nor accepting the new changes.
Has anybody experienced a similar situation and perhaps could point to a solution?