Possibility of software update KR C4 cabinet

Hello, for sure you will have to change the PC. I did upgrade from 8.2 to 8.5 and i needed new PC, or you will get BSOD. 😁

if you have motherboard type D 3076-k, you can upgrade from win XPE and KSS 8.2 up to maximum Win7+KSS 8.6.

For newer version based on Win 10+ KSS 8.7 and upwards you need to change motherborad.

Easiest thing to quickly check is to reference this graphic. You can check your MCC from your robot order

this is useful, i saw it at German forum but not in documentation. maybe it is part of newer electrical servicing manual...

Yes I thought the same, very handy graphic. I have it in my own notes but don't remember exactly where I got it from, I think it was a screengrab from a webinar because I haven't seen it in any documentation yet.

Quote from panic mode

this is useful, i saw it at German forum but not in documentation. maybe it is part of newer electrical servicing manual...

But here is like noted that i could use MCC-10 PC from KSS8.2(I cannot read what is written under star*) for KSS 8.5. In my case I got BSOD when trying to run image with KSS 8.5.6 on MCC-10 while image with KSS 8.3.14 did run, but any later version of KSS 8.3 again with BSOD screen.

MCC-10 PC with KSS 8.2 didn't even had graphics port on motherboard.

And i also got email from KUKA that i have to use MCC-30 in order to run KSS 8.5.6.

Did you upgrade the Ram in the PC? I believe that the star* specifies a minimum of 3GB of Ram required for the MCC-10

Quote from DannyDJ

But here is like noted that i could use MCC-10 PC from KSS8.2(I cannot read what is written under star*) for KSS 8.5. In my case I got BSOD when trying to run image with KSS 8.5.6 on MCC-10 while image with KSS 8.3.14 did run, but any later version of KSS 8.3 again with BSOD screen.

MCC-10 PC with KSS 8.2 didn't even had graphics port on motherboard.

And i also got email from KUKA that i have to use MCC-30 in order to run KSS 8.5.6.

Quote from BOTTECH

Did you upgrade the Ram in the PC? I believe that the star* specifies a minimum of 3GB of Ram required for the MCC-10

Aaa thank you. I didn't try that. I was sure that problem for BSOD screens was different motherboard used in the PC-s. And also email from KUKA didn't mentioned that just more rams were needed for the upgrade. So I just exchanged with MCC-30 and it started from the first time with KSS 8.5.6, but probably the image with KSS 8.5.6 was made on MCC-30.

After the KSS update, did you update the firmware. I believe under start-up there is a section to see if the firmware is up to date.