Hello.
A customer sent me a picture of a robot malfunction.
Please tell me how I can help him remotely. Any idea, please.
Thank you.
KRC5 micro, CinfigurationErrorException
- pfuser
- Thread is Unresolved
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My guess someone messed up SmartHmi.User.config. Could be willingly or unwillingly. Get a KRCDiag and look into the SmartHmi.User.config. Should be an ASCII file. In the past I had similar issues after people opened files with an (shitty) editor and then accidentally saved the file with a wrong encoding. So the first characters of some lines contained strange characters and Smart-HMI-Config parsers where no longer able to read the files.
If thats the case just restore the SmartHmi-User.Config from their latest hopefully quite new backup. Reinstalling KSS and then restoring latest archive should also work.
Fubini
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My guess someone messed up SmartHmi.User.config. Could be willingly or unwillingly. Get a KRCDiag and look into the SmartHmi.User.config. Should be an ASCII file. In the past I had similar issues after people opened files with an (shitty) editor and then accidentally saved the file with a wrong encoding. So the first characters of some lines contained strange characters and Smart-HMI-Config parsers where no longer able to read the files.
If thats the case just restore the SmartHmi-User.Config from their latest hopefully quite new backup. Reinstalling KSS and then restoring latest archive should also work.
Fubini
Thank you
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