Dear all,
I'm working with a KUKA IIWA 14. I'm no longer able to master/un-master the axes of the robot from the SmartPad (see Attachment). Anyone could help me, please? Thank you!
Error mastering axes kuka iiwa14
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mikambr -
October 6, 2021 at 9:46 AM -
Thread is Unresolved
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Have the same porblem.
Did you solve it ?
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have not seen that. in general problems could be hardware and software related.
hardware related things on LBR are usually not something user can resolve but this looks like possible software issue (something corrupted).
first i would try to get diagnostic backup and if possible collect image of current situation.
then as always one can try to reboot. if that does not help it would be a good time to try using previous backup from time when everything was working. this is where having KUKA recovery Stick and creating backups pays off - it is quick and convenient. also this tend to eliminate chasing the the problem and gets the results "instantly" (relatively speaking). when that does not work, contacting KUKA and sending diagnostic backup should be the next thing on the list. good luck...
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Have the same porblem.
Did you solve it ?
Hi! Yes, we contacted KUKA directly and they solved the problem. There was a problem with the motherboard