Hi! It is happening some time that the robot during the normal duty stops and the program is freezed. You can't do anithing but tur it off and on again. No button seems to work. It is not clear if the controller is freezed at Windows level too ( these information are reported to me from operators). The even strange thig is that after reboot some variable doesn't retain the values memorized during the previous job. For example the variables incremented during a palletizing process.
The only error visible (due to the freeze) is "LogManage LogNotAvailable".
Has anyone ideas on how to try to solve this issue maybe reinstalling the entire system on a new drive...