Hi There!\n\nWe had been struggling for some time now to get an image backup from an R30iB controller. The controller is commanding a delta robot M-3iA\/6s. We are using the controller UD1 port to get the image with a USB flash drive. We had tried several different USB flash drives, with bigger or smaller capacity, 'recommended' by Fanuc, etc. Specifically, we had tried:\n- To do a backup from the controlled start (F1 + F5)\n- To do a backup from the FILE Menu in cold start\n- With a USB drive formatted in the robot\n- With a USB drive with the size of 2Gb, 4Gb or bigger (included some Sandisk Cruzer Blade)\n\nWhat we are seeing, is that the robot generates all the FROMXX.IMG, but gets stuck in the SRAM00.IMG file. It doesn't finish after waiting for more than 1 hour, and we are forced to turn off the robot. After taking out the USB from the robot, the robot starts correctly, but in the USB there are the FROMXX.IMG files, but not the SRAMXX.IMG files (Please, see the attached image for reference)\n\nDo any of you guys have experience dealing with a similar problem? Thanks!