Hello! Quick question, I'm having a little problem with a robot from a client, they had to exchange the KPC cause the mainboard was in failure. But the cooler connection from the "new" KPC is directly on the mainboard, X962 remains disconnected, causing KSS12019 "Speed of PC fan below alarm threshold". So they putted another cooler for X962, question is, if they disconnect the cooler from the mainbord, is it going to get them another error? Thanks
KPC COOLER Exchange
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legityme -
September 21, 2020 at 4:22 PM -
Thread is Unresolved
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probably... fans have more than two wires for a reason, one of them (tacho) is used to monitor fan speed. so if fan is not connected or pulse rate is below some limit, controller treats it as problem....