Dear team,
We are having a breakdown at our KRC4 Kuka Robotic palletiser. We are facing Workspace monitoring functions deactivated ( mastering error) since the start of production today. I understand that there are threads about similar issues on this forum, but in their case machine was able to move on Jog which meant that it was not exactly a mastering error!! Their 24v power supply was faulty. Our machine however is on complete stop. And not moving at all? I am relatively new to KUKA so might not know all the terminologies we use here. What i want to ask is it possible to lose all the axis mastering like this? And should i master all the axis first or check anything else?
System is running KSS 8.2
Alarm picture is attached