WorkVisual Crash Reports

  • So, you know how, when WorkVisual crashes, it generates a report file? Is there a designated email at KUKA to send those reports to? I can't find anything in the Help file.


    The reason I ask, is that I've found a 100% reliable way to crash WV 5 and 6, just by editing a line of KRL in the correct way. Literally, just starting to type a particular character on a particular line just... BOOM.


    So far, I've been able to get around it by hand-editing the file outside WV, and importing it into the WV project (no boom, so far...). But something this consistent probably needs to be reported.

  • you are in USA so probably the best way is to just send it to the FOCUS center. they will confirm issue then pass it along to developers

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

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