We have 3 robots that were powered down and when brought back up needed the encoders reset (all 3 axis) . The batteries were all dead and we replaced them then went through the reset procedure of shorting the RE1 & 2 pins then cycled power to the controller. When it came up it was showing to reset some but not all the encoders again. We have done this multiple times with the same results. We tried to do it as a motor replacement and still the same results. Not sure where to go from here. Any experts that could lend their knowledge to help me out please?
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