Greetings everyone
i am using KUKA kr210 r2.7 for milling and i have been using it perfectly for the last 8 months (brand new robot) it has kuka cnc software kss 8.3.33 last week after shutting down and starting up normally i started getting the following messages
Could not set the ip address
1-Unable to configure ip address automatically
2-Cannot request ip address
(another window saying no connection to kRC Possible
also i want to mention that i didn't not have a backup files and KUKA recovery USB
here is what i have done and nothing seems to fix the problem
1-i tried to rotate the key on the teach pendant and i tried to unplug it still not working so i connected a monitor and a mouse a black screen shows ( windows failed to start ,,,,attached a picture)
2-Contacted KUKA hot line and he suggested that i take the hard disk out from the kuka pc and get sata cable and connect to my home pc and when statring my pc after its connected a screen saying its fixing errors so was able to access my files
3-i got kuka recovery USB v3.0 and add new fresh image c and image d downloaded from KUKA website and put it in kuka usb to reboot its still not booting
4-I took the the hard disk out from kuka pc and formatted the C and D and and return it back to Kuka PC and in recovery usb ( i chose restore image to c ) and the sysem is booting
5-i executed and done the workvisuial process
its working fine unless i turn off the controller i get the same ip error comes again and again
what could be the case and has anyone faced a similar problem and how to fix
regards