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Question about dsqc 509 sc4 plus

  • durpol
  • March 7, 2019 at 11:24 PM
  • Thread is Resolved
  • durpol
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    • March 7, 2019 at 11:24 PM
    • #1

    Hello excuseme i have problem with the dsqc 509 in irb 2400 m2000 sc4+.
    The "EN" light is off and i don't have idea
    For review. The security panel were disable with the conectors x1 to x4. We found the fuse broken of 3.15 amps and replace it. But the problem continue. Please any advise.
    Best regards.

    Enviado desde mi moto x4 mediante Tapatalk

  • Lemster68
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    • March 8, 2019 at 1:42 PM
    • #2

    Hold the enabling device in.

    Edited once, last by Lemster68 (March 8, 2019 at 2:30 PM).

  • durpol
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    • March 8, 2019 at 2:30 PM
    • #3

    thanks.
    not showme the error 20311 enable 1 open and error
    10014 system faylure state this error always show when press the dead man.

  • Lemster68
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    • March 8, 2019 at 2:32 PM
    • #4

    So when you reboot, it comes up in system failure? If so, look at your error logs to determine the cause of the system failure. You will not get enable in system failure.

  • durpol
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    • March 8, 2019 at 3:07 PM
    • #5
    Quote from Lemster68


    So when you reboot, it comes up in system failure? If so, look at your error logs to determine the cause of the system failure. You will not get enable in system failure.

    Ok i show you the messages.

    Enviado desde mi moto x4 mediante Tapatalk

  • Lemster68
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    • March 8, 2019 at 3:16 PM
    • #6

    Look through the other error logs to find the CAUSE of the system failure state.

  • durpol
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    • March 8, 2019 at 3:24 PM
    • #7
    Quote from Lemster68


    Look through the other error logs to find the CAUSE of the system failure state.

    Showme this too :

    Enviado desde mi moto x4 mediante Tapatalk

  • durpol
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    • March 8, 2019 at 3:25 PM
    • #8
    Quote from durpol

    Showme this too :

    Enviado desde mi moto x4 mediante Tapatalk

    We change the battery of the smb board

    Enviado desde mi moto x4 mediante Tapatalk

  • Lemster68
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    • March 8, 2019 at 3:40 PM
    • #9

    Save all your error logs and post them here please.

  • durpol
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    • March 8, 2019 at 3:56 PM
    • #10

    ok. i send it.

    Files

    ELOG_ALL.txt 38.8 kB – 11 Downloads
  • Lemster68
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    • March 8, 2019 at 5:13 PM
    • #11

    This one stands out as a possible cause:

    2. 38031 Error: Resolver signal error 0307 17:54.29
    Too low resolver voltage detected on
    joint irb_4.

    I see it repeated quite a bit.

  • nfmetal
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    • March 8, 2019 at 7:56 PM
    • #12

    The other picture showed "10036 Rev counter not updated". Maybe try to update it first?

  • Lemster68
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    • March 8, 2019 at 7:58 PM
    • #13
    Quote from nfmetal


    The other picture showed "10036 Rev counter not updated". Maybe try to update it first?

    You can't. No enable means that you cannot move robot. Caused by system failure state.

  • Skooter
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    • March 9, 2019 at 4:17 AM
    • #14
    Quote from Lemster68


    This one stands out as a possible cause:

    2. 38031 Error: Resolver signal error 0307 17:54.29
    Too low resolver voltage detected on
    joint irb_4.

    I see it repeated quite a bit.

    Lemster68 is right. You must fix this issue first. Possible causes: Bad SMB or bad axis 4 motor or the wiring between the SMB & axis 4 motor. I would reseat the connections on the SMB and motor first. Make sure exposed shielding on the cables going to the SMB are cable tied to the SMB metal frame to give them proper grounding. If it's a 2400/10 or /16, you can swap axis 4 resolver connectors with axis 5 or 6 and see if the problem moves. If it doesn't, suspect the SMB or cable harness. If you have a 2400L, use a spare motor to connect to axis 4 motor connections to verify. DO NOT move the resolver or remove it from the motor. Doing so will change the commutation and open up a whole new set of problems.

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