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KRC2 controller not seeing USB memory stick

  • BigJohn7
  • January 19, 2019 at 12:45 AM
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  • BigJohn7
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    • January 19, 2019 at 12:45 AM
    • #1

    Hi, tried 4 usb memory sticks of various ages/makes etc in PC on cabinet door today, appeared to power the sticks but not shown on Filer window. Any ideas?
    :help::wallbash:

  • durpol
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    • January 19, 2019 at 2:31 AM
    • #2

    Use the software kuka usb in krc2. For activate the usb port

    Enviado desde mi moto x4 mediante Tapatalk

  • BigJohn7
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    • January 19, 2019 at 6:51 PM
    • #3
    Quote from durpol


    Use the software kuka usb in krc2. For activate the usb port

    Enviado desde mi moto x4 mediante Tapatalk

    Nope no idea what you mean (last week). Now I've reread it I'll have a look at Kuka USB. #Thanks

    Edited once, last by BigJohn7 (January 24, 2019 at 8:24 AM).

  • panic mode
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    • January 19, 2019 at 7:51 PM
    • #4

    should read pinned topic READ FIRST before asking for help. For example:


    what is the controller version?
    what is the KSS version?
    what is the BIOS version?
    what is the specific USB port you wish to use?
    what is the file system of your USB stick?
    is the USB support enabled in BIOS?
    is the Kuka.USB software option installed?
    do other USB devices work (USB keyboard for example)?

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

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    SkyeFire
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    • January 21, 2019 at 5:06 PM
    • #5

    What user group are you logged in as?

    What model of KRC2?

  • BigJohn7
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    • March 6, 2019 at 2:06 PM
    • #6

    Hi all, found solution.
    Two issues:

    With a new USB stick to the controller, you have to tell it (windows) to allow the use of it. This is a onetime authorisation.
    [list type=decimal]

    • Disable NUM lock

    • Press Alt and 6, move across new white icon

    • When window opens, authorise stick

    [/list]
    Then refresh KUKA user group i.e. switch from Expert to User and back again, now you will see stick in list of drive on right-hand side.
    Hope this helps you. :dance: :dance2: :bravo:

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    SkyeFire
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    • March 6, 2019 at 6:08 PM
    • #7

    Hm. That's not normal behavior for a KRC2 -- normally, inserting a USB stick will make it available to anyone logged in as Expert or higher. If this robot is not a fresh re-install of Windows/KSS, it's possible that a previous operator made some security changes in the Windows configuration.

  • Wall-E
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    • July 17, 2024 at 1:17 PM
    • #8

    I have the same problem, except it started happening apparently for no reason.

    I have made cold starts, changed to Expert ... nothing, even in Windows.

    I checked the USB drivers in XP, and man ! That's a lot of drivers ?

    And there's not even the usual "Generic USB hub" line.

    Should I delete them all and reboot to start fresh ?

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    • 240716_IMG_Usb drivers all over the place.jpg
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    SkyeFire
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    • July 17, 2024 at 4:00 PM
    • #9
    Quote from Wall-E

    Should I delete them all and reboot to start fresh ?

    NO!

    Not without making a full HDD image backup first, at least. Making changes in Windows on a KRC should be approached very cautiously. Even if you have the original Windows and KSS CDs to re-install from. I don't see any reason why messing with USB drivers would harm the KRC, but Windows tends to be a house of cards in many ways -- one good sneeze, and....

    Anyway, I honestly don't know if deleting those drivers would help. There's no guarantee that Windows would detect the motherboard USB hardware and re-install the correct drivers on next boot, anyway. IIRC, Win95 plug&play was more often plug&pray.

  • Wall-E
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    • July 17, 2024 at 4:12 PM
    • #10

    Hi SKyeFire,

    Ok, Ok, no messing with the drivers.

    I guess the KRC system inherits Windows quirks, there's no way around that.

    I bought a brand new 32 GB USB stick, and I'm back in business.

    Strangely, the two keys that I used previously to shuttle .src files from my PC to the robot still work on the PC. It's really a pain when stuff "kind of works" like that...

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    SkyeFire
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    • July 17, 2024 at 4:39 PM
    • #11
    Quote from Wall-E

    Strangely, the two keys that I used previously to shuttle .src files from my PC to the robot still work on the PC. It's really a pain when stuff "kind of works" like that...

    My guess would be that the old Windows version in the KRC is missing some sort of update that lets more modern Windows deal with USB flash memory that's becoming "marginal". Unfortunately, throwing desktop-Windows updates into a KRC is a good way to brick the KRC....

  • Wall-E
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    • July 17, 2024 at 5:36 PM
    • #12

    Yeah, I bought a 32 GB key which was pre-formated with FAT-32.

    My other keys were larger, and I suppose this didn't please the old Win XP...

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    SkyeFire
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    • July 17, 2024 at 5:40 PM
    • #13

    I'm a bit amazed that a 32GB stick worked on Win95. Even formatted for FAT-32. I thought that the maximum partition size Win95 could handle was... 4GB?

    Regardless, I know a lot of robot programmers keep older, smaller USB sticks around just for using with older robots of any brand, because everyone has this problem to some degree.

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    Leon
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    • July 18, 2024 at 7:29 AM
    • #14

    I use a floppy disk emulator on the older win 95 models to get around issues like this. it is a lot more reliable. Kuka until recently (i am not sure if they still do) supplied these to replace the original floppy drives.

    Never had problems on the XP models and in a few months we will be upgrading to KRC5 (finally). So i am almost done with the (V)KRC2

    Every problem has a solution, that isn't the problem. The problem is the solution.

  • Wall-E
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    • July 18, 2024 at 12:17 PM
    • #15
    Quote from SkyeFire

    I'm a bit amazed that a 32GB stick worked on Win95.

    My KRC4 runs on Win XP, not Win 95

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    SkyeFire
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    • July 18, 2024 at 2:45 PM
    • #16
    Quote from Wall-E

    My KRC4 runs on Win XP, not Win 95

    :icon_redface: Somehow I thought we were talking about KRC2s. I blame jumping between threads...

  • panic mode
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    • July 18, 2024 at 3:46 PM
    • #17

    the problem is when members chose to not follow guidelines...

    like when they hijack 5 year old thread for a completely different product and don't state the product versions they are working with.

    1) read pinned topic: READ FIRST...

    2) if you have an issue with robot, post question in the correct forum section... do NOT contact me directly

    3) read 1 and 2

  • Wall-E
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    • July 23, 2024 at 9:40 AM
    • #18
    Quote from panic mode

    the problem is when members chose to not follow guidelines...

    I plead guilty.

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