• I need some help. My robot has been down for 4 days and tech support hasn't been much of a help because these robots are obsolete.

    Let me start with, I'm getting several error messages. But this particular one has me stumped. MOC_MAILBOX2_ERROR Has anyone else encountered this error? It's a Fatal, non recoverable error. I've replaced the robot computer (DSQC 322) Axis 2,4 drive, installed the key disks and backup. Once I'm able to get the programs up, I get a rev count needs updating. Once I try to line the Mark's up, I get a joint speed error on axis 4 yet again, then all the Mailbox2 errors occur again. I've installed the system 8 times already (I know, a little excessive, but still fairly new to ABB).

    Sent from my SM-G965U using Tapatalk

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