i would say try sharing more info. There is a pinned topic 'read first' that should help clarify expectations. For example essential s should include exact OS version, thpe of robot and flange, and what led to this.
Common problems include:
Big jump in OS version during OS upgrade so PDS firmware is no longer supported.
Wrong project configuration.
Project IO generated using wrong version of WorkVisual etc.
If you need help in a public forum, your best bet is to open up about details....
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